Shipping policy

Shipping Policy

Sunshine Gear Supply Co. ships outdoor, marine, and powersports products throughout eligible destinations in the United States. Please review the shipping method, delivery estimate, and charge shown at checkout before placing an order.

Order processing

Orders are generally processed on business days after payment confirmation, subject to stock availability and any manufacturer or fulfillment restrictions. Processing commonly takes 1–3 business days, but it may take longer for certain products or during busy periods. Orders are not routinely processed on weekends or major holidays.

Delivery estimates

Shipping speed depends on the destination, product size and availability, and carrier. Standard service may take approximately 3–7 business days in transit; expedited options, when offered, may take approximately 1–3 business days in transit. These are estimates, not guaranteed delivery dates. Processing time is separate from transit time.

Shipping rates and restrictions

Available services and customer shipping charges are shown at checkout. Shipping rates and eligibility can vary by order, location, selected service, and item size or weight. Certain bulky, overweight, special-order, or freight items may have service restrictions or require a separate quote. Expedited service may not be available for every product.

Multiple shipments

An order may arrive in more than one package or shipment. When available, tracking information will be emailed after dispatch. Please use the tracking details for the latest carrier status.

Shipping damage, delays, or loss

If your order is missing, significantly delayed, delivered incorrectly, or arrives damaged, contact us at info@sunshinegearsupplyco.com. Include your order number, tracking details, and photographs of any damaged product or packaging. We will work with the carrier and fulfillment partner to investigate and determine an appropriate resolution consistent with applicable law.

Address changes

Check your delivery address before submitting an order. Contact us promptly if you need a change. Once a parcel has been dispatched, address changes may not be possible, and carrier re-delivery fees may apply where permitted and disclosed.